Our hotel provides accessible entrances and rooms. Please inform the reception about any special needs when making your booking."

You will receive an adapter for the duration of your stay at our reception (CHF 50.00 deposit per adapter is booked on the room and canceled upon return).

Our chef is happy to conjure up delicious alternatives for our guests with allergies or food intolerances. We can also provide you with allergy-friendly bed linen upon request. If you have any further requests, our staff will be happy to help you. Report to reception.

On the day of arrival, your room will be available from 2:00 p.m. On the day of departure, we ask you to vacate your room by 11:00 a.m.

We are happy to have it available for our youngest guests. Please let us know by 7 p.m. if you need a baby cot for the night. We are happy to organize it in your room at no extra charge.

The reception will be happy to arrange a babysitter for you. We recommend the service of Alpine Nanny.

The Raiffeisenbank, UBS, Walliser Kantonalbank and the “Change 4U” money exchange are located in Zermatt. Please contact reception for further information.

The bar offers a large selection of refreshing drinks, hearty snacks and light dishes.

We can provide allergy-friendly bed linen upon request.

We will be happy to provide you with an additional bed upon request. Surcharge from 9 years old to 15.99 years old: winter CHF 120.00 per night including breakfast, summer CHF 90.00 per night including breakfast.