Hotel Information

Hotel Guide A–Z

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Infinity terrace

Enjoy the fascinating view over Zermatt and the Matterhorn from our uniquely located sun terrace.

Internet

WiFi is available to all guests free of charge. Network: Schoenegg Guest Password: Zermatt4478

Invoice

The final bill can be paid by 11 p.m. the evening before your departure.

Ironing Service

Our ironing service is available daily, and we guarantee the return of your clothes within one hour. Alternatively, we can provide an ironing board and iron directly to your room upon request. Please contact the reception.

Key

A key card is available to you during your stay.

L'Occitane

We use L'OCCITANE products that are based on valuable plant extracts and create a relaxing, feel-good atmosphere.

Laundry service

There is a laundry bag and a price list in your room.

Library

In our fireplace room you will find a selection of books in different languages ​​as well as some games for your entertainment.

Luggage Storage

After check-out, we are happy to store your luggage securely if you wish to spend more time in Zermatt. Please contact the reception.

Luggage service

Our porter will be happy to assist you with luggage transport between the hotel and the train station or taxi terminal, daily from 7:30 a.m. to 6:00 p.m.